Shipping Policy for Online Courses
Welcome to Technozyme! We are delighted that you have chosen our online courses. This Shipping Policy outlines the terms and conditions regarding the delivery of our online course content.
Delivery of Online Courses
Instant Access:
Upon successful payment, you will receive immediate access to your purchased online course. A confirmation email containing the login details and instructions to access the course will be sent to the email address provided during the purchase process.
If you do not receive the email within a few minutes of purchase, please check your spam or junk folder. If the email is still missing, please contact our support team at support@technozyme.com for assistance.
Course Access:
You will have access to the online course materials for 1 year. During this period, you can log in and access the course content at any time. If you encounter issues accessing the course, please contact our support team for assistance.
File Formats and Content Delivery:
Our online courses may include various formats such as video lectures, PDF handouts, quizzes, and interactive modules. Ensure that you have the necessary software or applications to access and use these files.
Technical Support:
If you encounter any technical issues with accessing the course content, please reach out to our support team at support@technozyme.com. We are committed to resolving any problems promptly to ensure your satisfaction.
Refunds and Exchanges
Refund Policy:
Due to the nature of digital content, we generally do not offer refunds for online courses. However, we understand that situations may arise, and we evaluate refund requests on a case-by-case basis. If you have any concerns or issues, please contact our support team within 7 days of purchase to discuss your situation.
Incorrect or Defective Content:
If you receive incorrect or defective content, please contact us within 7 days of purchase. We will provide a replacement or correct the issue as necessary.
Usage and Restrictions
Personal Use:
The purchased online course is for personal use only. You may not share, distribute, or resell the course content in any form.
License Agreement:
By purchasing and accessing our online course, you agree to abide by our License Agreement/Terms of Use, which outlines the permissible uses of the course content.
Contact Information
If you have any questions or concerns about our Shipping Policy for online courses, please contact us at:
Email: support@technozyme.com
Phone: +91 97428 35444
Mailing Address: 10 Orukattan Malai St, Varaganeri, Tiruchirappalli 620008, India
We value your business and strive to provide the highest quality online courses and customer service.